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IT Support Services

Salesforce – A Leader in Customer Relationship Management Technology

 

Salesforce, a global leader in customer relationship management (CRM) software, provides cloud-based applications for sales, service, and marketing to enhance customer engagement. To solidify its position as a pioneer in AI and create a connected customer experience across its ecosystem, Salesforce has recently acquired Slack to strengthen capabilities in intelligent collaboration and workflows, along with Informatica to integrate advanced AI-driven data management solutions that drive smarter decision-making and automation.

 

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Bass International Software and Salesforce for AI-Driven CRM and Business Solutions

 

Our collaboration with Salesforce offers a powerful synergy, particularly in system integration, AI adoption, and enterprise-wide security. Our AI-powered integration platform, OneVuex Unified Systems, is designed to unify disparate systems—including Salesforce—into a single, cohesive platform delivering superior seamless data and content transparency across all connected systems, reducing IT complexity, and providing a unified user experience.

 

OneVuex aligns seamlessly with Salesforce’s solutions and strategy to create connected customer experiences. This integration allows Salesforce customers to expand their reach beyond Salesforce systems, creating a holistic approach to data management and workflow optimization. 
OneVuex’s AI capabilities, driven by the OneVuex Praxis engine, go beyond traditional AI by integrating both internal and external data sources. Paired with Salesforce’s Einstein AI, this collaboration enables more intelligent workflows that span across the Salesforce ecosystem, and beyond.

 

Additionally, OneVuex offers advanced integrated security providing Salesforce customers with an AI-driven framework that ensures comprehensive protection for users, data, and applications across the entire enterprise.

Salesforce recognizes the importance of seamlessly integrating its technologies with OneVuex and other platforms to provide customers with a unified business interface. We are authorized to incorporate the following technologies into the OneVuex cloud platform, ensuring a cohesive and powerful integration:

 

 Salesforce Platform

Salesforce Einstein AI

Related Sales Data (including data from other platforms)

 Salesforce data with customized analytics

 

This partnership not only strengthens product capabilities but also delivers unique benefits to industries such as healthcare, finance, and government where integration, compliance, and security are critical. By connecting Salesforce technologies into the OneVuex interface, businesses can radically transform customer engagement and redefine the future of work.