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    IT Support Services

    OneVuex Professional Direct Support

    As AI | Digital transformation accelerates, you must innovate faster with greater agility in today’s competitive marketplace. 

     

    Leveraging the best, flexible customer and technical support plan and personalized services is paramount to making the most of your technology investments. That’s what OneVuex Professional Direct Support and Microsoft deliver.

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    OneVuex Professional Direct Support

     

    With OneVuex Professional Direct Support we’re with you every step of the way.

     

    OneVuex and Microsoft provide the most comprehensive support plan to ensure your success as you transform to the Modern Workplace. We start with a customized digital transformation roadmap specific to your business. If any issues arise, our team and Microsoft engineers provide expedited services. We offer comprehensive training, and we help you plan for future innovations.

     

    Here’s what you can expect:

     

    AI | Digital Transformation Plan Customer Support Optimization Plan
     
    OneVuex and Microsoft Premier Engineers for planning, implementation, deployment, migration, optimization, and maintenance

     

    Microsoft Security Risk Detection

     

    Workload Optimizations

     

    Design Assessments

     

    Technical Implementation Assistance

    Designated Microsoft Support Engineering

     

    Priority Queue Access to Microsoft Support Engineers

     

    24-7 Break-fix Support for OneVuex and Microsoft Cloud, Hybrid and On-premises Solutions and Services

    Proactive Service Communications to identify service issues and minimize disruptions

     

    Access to best practices, reference architectures, and additional resources to envision new solutions

     

    On-line | On Demand Training

     

    Experience

    Experience

    As a Microsoft ISV Partner, we provide reliable, professional services with our expert staff to help you move to the Modern Workplace.

    Productivity

    Productivity

    Our team of experts help you with your digital transformation journey with no disruption to your business for maximum productivity.