OneVuex Professional Direct Support

As digital transformation accelerates, it’s crucial to innovate quickly and with greater agility in today’s competitive marketplace.

Leveraging a flexible customer and technical support plan, along with personalized services, is essential to maximizing your technology investments. This is precisely what OneVuex Professional Direct Support, Microsoft, and IBM deliver.

OneVuex Professional Direct Support

With OneVuex Professional Direct Support we’re with you every step of the way.

OneVuex, Microsoft, and IBM provide the most comprehensive support plan to ensure your success as you transform to the Modern Workplace. We start with a customized digital transformation roadmap specific to your business. If any issues arise, our team and Microsoft and IBM engineers provide expedited services. We offer comprehensive training, and we help you plan for future innovations.

Here’s what you can expect:

AI | Digital Transformation Plan		Customer Support		Optimization Plan
OneVuex, Microsoft, and IBM Engineers for planning, implementation, deployment, migration, optimization, and main		Designated Microsoft and IBM Support Engineering		Proactive Service Communications to identify service issues and minimize disruptions
Microsoft Security Risk Detection		Priority Queue Access to Microsoft Support Engineers		Access to best practices, reference architectures, and additional resources to envision new solutions
Workload Optimizations		24-7 Break-fix Support for OneVuex and Microsoft Cloud, Hybrid and On-premises Solutions and Services		On-line | On Demand Training
Design Assessments
Technical Implementation Assistance