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    IT Support Services

    OneVuex Professional Direct Support

    As digital transformation accelerates, it’s crucial to innovate quickly and with greater agility in today’s competitive marketplace.


    Leveraging a flexible customer and technical support plan, along with personalized services, is essential to maximizing your technology investments. This is precisely what OneVuex Professional Direct Support and Microsoft deliver.


    OneVuex Professional Direct Support


    With OneVuex Professional Direct Support we’re with you every step of the way.


    OneVuex and Microsoft provide the most comprehensive support plan to ensure your success as you transform to the Modern Workplace. We start with a customized digital transformation roadmap specific to your business. If any issues arise, our team and Microsoft engineers provide expedited services. We offer comprehensive training and we help you plan for future innovations.


    Here’s what you can expect:


    AI | Digital Transformation Plan Customer Support Optimization Plan

    OneVuex and Microsoft Premier Engineers for planning, implementation, deployment, migration, optimization, and maintenance


    Microsoft Security Risk Detection


    Workload Optimizations


    Design Assessments


    Technical Implementation Assistance

    Designated Microsoft Support Engineering


    Priority Queue Access to Microsoft Support Engineers


    24-7 Break-fix Support for OneVuex and Microsoft Cloud, Hybrid and On-premises Solutions and Services

    Proactive Service Communications to identify service issues and minimize disruptions


    Access to best practices, reference architectures, and additional resources to envision new solutions


    On-line | On Demand Training




    As a Microsoft ISV Partner, we assist you in transitioning to the cloud, and we manage and maintain your cloud services following Microsoft's best practices.



    Our team of experts help you with your digital transformation journey with no disruption to your business for maximum productivity.